Life at Eclipse

Musings on the Eclipse Foundation, the community and the ecosystem

Collecting Usage Data

One of our challenges at the Eclipse Foundation is understanding how and what people are using Eclipse. Millions of people come to our web site to download the various projects, find different Eclipse based plug-ins (open source and commercial) and use them to create amazing software. If we can gain insight into how people use the different pieces of the Eclipse ecosystem we should be able to improve the overall user experience.

This whole initiative got started after I went to a talk at last year’s OSCON by Joe “Zonker” Brockmeier. At the end of his talk, he made that point that open source projects have a particular challenge in getting to know their users: we don’t ask people to register, and we don’t have even the most basic information we need to help improve our software. We lack the stats to make good decisions. His suggestion: ask your users to provide useful data. So that’s what we’re planning on doing. This is about helping our projects and our ecosystem to make Eclipse better.

For this reason, I am very interested in seeing the response we get to the Usage Data Collector (UDC) that we are planning to include in the Ganymede EPP packages. For those that might not have seen Wayne’s previous posts on this subject, UDC is a piece of technology that will track how and what people are using in Eclipse. UDC has been included in the EPP Ganymede milestones packages and over 1500 individuals have participated during the past four months. We have created some initial reports and I hope into the future we will be able to provide some interesting information for our committers and the wider Eclipse community.

As you can imagine with any data collection technology, privacy is a huge concern. Therefore, to be clear, UDC is 1) opt-in, so only people that agree to send the data will participate, and 2) completely anonymous. No personal data, including IP addresses, is being collected. In addition, the Eclipse Classic package will not contain any UDC code at all, so there is a simple option for users who really want to avoid this. For those who are interested you can review the code in CVS.

So far it seems that our approach to UDC has been well received by the community. No one has expressed any concerns to date, and 1500 opt-ins has more than met our expectations during the development phase.

Coincidentally, in the last month the Mozilla community has begun talking about a somewhat similar data collection program. In Mozilla, some strong opinions have been expressed about collecting data at all. Therefore, I want to make sure everyone in our community has an opportunity to respond to this program before we make the final decision to deploy it.

We are very excited about the potential of UDC but we also want to ensure we respond to any community concerns. Please feel free to contact me (mike at eclipse dot org) or better yet leave a comment letting me know your thoughts on UDC if you have any feedback.

Written by Mike Milinkovich

June 5, 2008 at 1:29 pm

Posted in Uncategorized

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  1. […] « Collecting Usage Data […]

  2. […] from yesterday’s post on the Usage Data Collector, I thought we should also describe how we plan to use the UDC data. In […]

  3. […] from yesterday’s post on the Usage Data Collector, I thought we should also describe how we plan to use the UDC data. In […]

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